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FAQs

Forge XR

Is Forge XR Shockproof?
Yes, the Forge XR watch is shockproof.
Is Forge XR water-resistant?
Yes, the Forge XR comes with an IP67, dust, and splash-proof rating
Can Forge XR be used while swimming?
Wearing the watch while swimming is not recommended, as prolonged exposure to water could lead to potential damage.
Does Forge XR have a find my phone option?
Yes, the Forge XR has a find my phone option which can be found by swiping down from the home screen and selecting find my phone. However, this will only work if your phone and smartwatch are connected via BT and in range.
Can I use my earphones/earbuds/headphones simultaneously with my Forge XR watch?
Yes, both earphones/earbuds/headphones and Forge XR can be paired with your smartphone at the same time.
What are the accessories included with Forge XR?
Forge XR comes with one user manual, warranty card, and magnetic charging cable.
What is the Bluetooth range of Forge XR?
The Bluetooth range of Forge XR is 10 metres
Does the Forge XR allow users to accept or reject calls, and does it display the caller's name?
Yes, Forge XR comes with a BT calling feature. You can accept and reject calls, call from a dial pad, access recent call logs, and save up to 10 contacts on your watch to view the caller’s name on the watch.
Can we control and play music from Forge XR watch?
The Forge XR includes a remote music control function that allows you to manage the music played on your phone. This feature enables you to play or pause tracks, skip to the next or previous song, and adjust the volume—all within the Bluetooth range between your smartphone and smartwatch. It's important to note that the smartwatch does not have the capability to store music.
Is it mandatory for me to keep my Forge XR always connected to my phone?
No, it is not compulsory to keep your smartwatch connected to your smartphone at all times. While some features, like notifications, Bluetooth calling, and data syncing in the app, require a constant connection, the watch can still function independently for certain tasks. For example, activity tracking, stopwatch, timer, and other onboard functionalities may not require a continuous connection to your smartphone.
How do I calibrate the compass in my Forge XR?
To calibrate the compass in the watch, after clicking the compass feature, wave your watch in such a way that it creates a figure 8.
How do I know if the Air pressure and Altitude readings in the Barometer are accurate in Forge XR?
The Forge XR watch is equipped with a Barometer sensor, which is responsible for detecting the air pressure and altitude in the nearby environment. To update the barometer readings in the barometer feature, simply tap on the refresh icon.
How do I switch on Forge XR watch?
To switch on the smartwatch, Long press the upper button until the screen is lit with Cult Logo
How do I set up my Forge XR device?
Before you start, make sure your phone and Forge XR are charged and close to each other. Plug in the charging cable to turn on the watch. Download the Cult watch app on your phone. Open the app and allow Bluetooth and GPS. Put in your personal info and health goals. In the app, go to add the device, choose your watch, and link them.
Why won't my Forge XR device sync?
This issue might occur if the smartwatch lost its connection to your smartphone via Bluetooth. To ensure a reliable connection, make sure the Cult watch app is actively running and stays open in the background(for Android).
How do I reset my Forge XR?
To reset the watch, navigate to the settings, choose the system feature, and then select Reset.
Why can't I set up my Forge XR device?
Reset your watch and try again. To reset your watch, navigate to the settings, scroll down, and select System. From there, you'll find an option to reset the watch.
How do I turn off my Forge XR?
To turn off the watch long press the upper button of the watch and press "Power off"
Which app supports my Forge XR and where can I download it from?
The Forge XR is compatible with the "Cult watch" app, available for download on the App Store (iOS) and the Play Store (Android).
How do I charge my Forge XR watch?
Connect the charging cable provided in the box with the watch to the charging port on the back of the smartwatch. Plug the other end of the cable into a USB power source. The smartwatch will start charging automatically.
How long does it take to fully charge the smartwatch?
Forge XR approximately takes about 2 hours to charge completely.
How do I check the battery level on my Forge XR device?
Battery percentage can be seen by going to the settings and then clicking on the battery feature.
Why is my battery life lower than what is claimed?
The battery life of a watch varies based on how it's used. Features such as continuous heart rate monitoring, Always on Display, Bluetooth calling, and high brightness levels can significantly decrease battery life.
How can I extend my Forge XR device's battery life?
To prolong the battery life of your device, reduce the brightness level and disable the All-Day Heart Rate measurement and Always On Display (AOD).
Which adapter should I use to charge my Forge XR?
The watch is designed to be ideally charged with a 5V, 1A rating. Using a fast-charging adapter may harm the watch over time, so it's best to avoid it.
Does the watch sync with any other app?
Yes, it can sync with Google Fit, Apple Health and Strava
Should I sync the data manually from the watch to the smartphone?
The watch automatically syncs the data with the phone when the watch is connected to the Cult watch app.
Does Forge XR show notifications from social networking apps?
Yes, the Forge XR supports notifications from social networking apps such as WhatsApp, LinkedIn, Instagram, FB Messenger, Skype, Twitter, Facebook, YouTube, etc. Notifications access has to be given to the cult watch app on your smartphone to allow the watch to receive notifications.
Can I read incoming messages on Forge XR or will I only receive message notifications?
Upon connecting your Forge XR with the app, you'll receive notifications for new messages. You can read these messages as soon as you are notified, and you also have the choice to review previously received notifications.
How can I receive caller information from Forge XR?
You can see the caller information and messages on your smartwatch as long as the watch is synced with the Cult watch app and is within BT range.