No, Active TR is not shockproof. Please avoid dropping it from a height as the watch may get damaged.

Yes, the Active TR comes with an IP67, dust, and splash-proof rating

Wearing the watch while swimming is not recommended, as prolonged exposure to water could lead to potential damage.

No, the Active TR does not have a find my phone option

Yes, both earphones/earbuds/headphones and Active TR can be paired with your smartphone at the same time.

Active TR comes with one user manual, warranty card, and magnetic charging cable.

The Bluetooth range of Active TR is 10 metres

Yes, Active TR comes with a BT calling feature. You can accept and reject calls, call from a dial pad, access recent call logs, and save up to 7 contacts on your watch to view the caller’s name on the watch.

The Active TR includes a remote music control function that allows you to manage the music played on your phone. This feature enables you to play or pause tracks, skip to the next or previous song, and adjust the volume—all within the Bluetooth range between your smartphone and smartwatch. It's important to note that the smartwatch does not have the capability to store music.

No, it is not compulsory to keep your smartwatch connected to your smartphone at all times. While some features, like notifications, Bluetooth calling, and data syncing in the app, require a constant connection, the watch can still function independently for certain tasks. For example, activity tracking, stopwatch, timer, and other onboard functionalities may not require a continuous connection to your smartphone.

To switch on the smartwatch, Long press the upper button until the screen is lit with Cult Logo

Before you start, make sure your phone and Active TR are charged and close to each other. Plug in the charging cable to turn on the watch. Download the Cult watch app on your phone. Open the app and allow Bluetooth and GPS. Put in your personal info and health goals. In the app, go to add the device, choose your watch, and link them.

This issue might occur if the smartwatch lost its connection to your smartphone via Bluetooth. To ensure a reliable connection, make sure the Cult watch app is actively running and stays open in the background(for Android).

To reset the watch, navigate to the settings, choose the system feature, and then select Reset.

Reset your watch and try again. To reset your watch, navigate to the settings, scroll down, and select System. From there, you'll find an option to reset the watch.

To turn off the watch long press the upper button of the watch and press "Power off"

The Active TR is compatible with the "Cult watch" app, available for download on the App Store (iOS) and the Play Store (Android).

Connect the charging cable provided in the box with the watch to the charging port on the back of the smartwatch. Plug the other end of the cable into a USB power source. The smartwatch will start charging automatically.

Active TR approximately takes about 2 hours to charge completely.

By swiping down from the home screen, you can access the drop-down menu where you'll find the battery percentage displayed.

The battery life of a watch varies based on how it's used. Features such as continuous heart rate monitoring, Bluetooth calling, and high brightness levels can significantly decrease battery life.

To prolong the battery life of your device, reduce the brightness level and disable the All-Day Heart Rate measurement and Continuous stress monitoring system.

The watch is designed to be ideally charged with a 5V, 1A rating. Using a fast-charging adapter may harm the watch over time, so it's best to avoid it.

Yes, it can sync with Google Fit, Apple Health and Strava

The watch automatically syncs the data with the phone when the watch is connected to the Cult watch app.

Yes, the Active TR supports notifications from social networking apps such as WhatsApp, LinkedIn, Instagram, FB Messenger, Skype, Twitter, Facebook, YouTube, etc. Notifications access has to be given to the cult watch app on your smartphone to allow the watch to receive notifications.

Upon connecting your Active TR with the app, you'll receive notifications for new messages. You can read these messages as soon as you are notified, and you also have the choice to review previously received notifications.

You can see the caller information and messages on your smartwatch as long as the watch is synced with the Cult watch app and is within BT range.

The Active TR has the capability to measure heart rate both manually and automatically. You can monitor your heart rate using the Cult watch app.

Here is a video tutorial. Please click on the image to view it.