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FAQs

Track

Which sports modes in the cult watch Track Support GPS?
The cult watch Track Supports the GPS feature for several outdoor activities such as GPS Running, GPS Outdoor Cycling, GPS Walking, GPS on foot, and GPS Trail Running
What is the purpose of the GPS feature in Track?
The GPS feature in the smartwatch is used to track your location and monitor outdoor activities such as running, cycling, and walking.
How can I use the GPS function in the cult watch Track?
The cult Watch Track Supports GPS functionality for several outdoor activities: GPS Running, GPS Outdoor Cycling, GPS Walking, GPS on foot, and GPS Trail running. You can activate these modes by accessing the workout feature in the watch menu. Before beginning any of these activities, it's important to pair the watch with the cult connect app on your smartphone and ensure that a GPS patch update is given from the app for faster connection to GPS. For detailed instructions, please refer to the step-by-step GPS Guide provided in the packaging box.
How accurate is the GPS on my smartwatch?
The cult Watch Track Comes with an integrated Turbo track GPS equipped with GNSS/GLONASS/Galileo/BeiDou connectivity, guaranteeing top-notch accuracy for all GPS workouts.
Can I use GPS on cult watch Track without my phone?
Yes, you can use the GPS on cult watch Track Without your phone. It is recommended that the GPS patch from the cult connect app be updated manually before going for an outdoor GPS activity.
How do I update the GPS software on my smartwatch?
To refresh the GPS data on cult Track, you'll need to send a GPS patch update from the cult connect app to the watch. Navigate to the settings page of the cult connect app to locate the GPS patch update option. Ensure that the "Auto GPS update" toggle switch is always enabled for automatic updates. Alternatively, you can manually update the GPS by selecting "Update GPS manually" at the bottom of the page, transferring the GPS files to the watch.
Does using GPS drain the smartwatch battery?
Cult watch Track Has a 7-day battery life (It works for 5 days with GPS, 2 days with AOD & 2 days with Bluetooth calling).
Can Track Provide navigation instructions using GPS?
No, the watch doesn't offer navigation support through the watch or the cult connect app. However, when you start outdoor activities such as running, cycling, or walking, the watch records the route you take during these workouts and displays it on the cult connect app after you finish your workout.
Do I need an internet connection for the GPS feature to work?
Before starting an outdoor activity, the cult connect app must send a GPS patch update to the smartwatch, which requires an internet connection. However, once the patch update is received, the watch no longer needs to be connected to the phone during the activity.
Why is my smartwatch not connecting to GPS?
The watch might have difficulty connecting to GPS in bad weather conditions if workout mode is activated indoors or in an enclosed area, if the battery is low, or if the GPS Patch update has expired. Please refer to the Troubleshooting and Fixation steps in the GPS guide for a quicker connection.
How can I view the GPS data collected during my activity?
Once your workout is completed on the cult Watch Track, you can access a comprehensive analysis of the session by syncing the data with the cult connect app. Once the synchronisation process is complete, navigate to the homepage of the app and scroll down to locate a list of your workouts. Select the most recent one to view a detailed analysis of your workout.
Is there a way to save or export my GPS tracking data?
Once the workout is completed, the data syncs automatically when the watch is paired with the cult connect app. Users can view a detailed analysis of their recent workout by browsing through the workout list and can also share the workout details on various social media platforms.
Does Track Support multi-GNSS (GPS, GLONASS, Galileo)?
Yes, the cult Watch Track Comes with an integrated Turbo track GPS equipped with GNSS/GLONASS/Galileo/BeiDou connectivity
Can the GPS feature track my route and distance while swimming?
No, the cult watch Track only supports the GPS feature for three outdoor activities that are GPS Running, GPS Outdoor Cycling, and GPS Walking. It is not recommended to wear the watch while swimming
Does GPS work indoors on Track?
It is recommended to commence the GPS workout activity when outdoors or when in an open area.
How long does it take for Track to connect to GPS?
When establishing the initial connection, the watch usually takes approximately 1-2 minutes to synchronize with GPS. However, for subsequent workouts, the synchronization time is reduced to around 45 seconds to 1 minute. It is recommended to provide a GPS patch update from the cult connect app to the watch before commencing a GPS outdoor workout.
How often should I update the GPS Patch data on my smartwatch?
It is recommended to provide a GPS patch update from the cult connect app to the watch before commencing a GPS outdoor workout.
Can I view my workout route on a map after completing an activity?
Yes, after completing a GPS outdoor activity, a detailed route trajectory can be viewed on the cult connect app once the data has been successfully synced post-workout.
Can I use my smartwatch for other workouts except GPS workouts?
Yes, cult watch Track Supports more than 110+ sports modes like treadmill, cricket, badminton, etc.
Is there a difference between built-in GPS and connected GPS?
Built-in GPS means the smartwatch has its own GPS receiver, while connected GPS means the watch uses your smartphone's GPS receiver for location tracking. The cult watch Track Comes with a Built-in GPS for accurate and phone-free tracking.
Why am I not able to update my GPS?
The watch requires an active internet connection and a charge above 20% to complete the update. Make sure that the watch is charged before attempting to upgrade.
Is it necessary to keep the Auto GPS Update toggle on?
It's not necessary to keep it on, but it's recommended to enable the toggle so the GPS can automatically update when you move to a new location. If the toggle is off, you will need to manually update the GPS before starting a workout.
Is Track Shockproof?
Yes, the Track watch is shockproof.
Is Track water-resistant?
Yes, the watch comes with an IP67, dust, and splash-proof rating
Can Track be used while swimming?
Wearing the watch while swimming is not recommended, as prolonged exposure to water could lead to potential damage.
Does Track have a find my phone option?
Yes, the watch has a Find My Phone option.
Can I use my earphones/earbuds/headphones simultaneously with my Track watch?
Yes, both earphones/earbuds/headphones and Track can be paired with your smartphone at the same time.
What are the accessories included with the Track?
Track Comes with one user manual, warranty card, and magnetic charging cable.
What is the Bluetooth range of Track?
The Bluetooth range of Track is 10 metres
Does Track allow users to accept or reject calls, and does it display the caller's name?
Yes, Track Comes with a Bluetooth calling feature. You can accept and reject calls, call from a dial pad, access recent call logs, and save up to 7 contacts on your watch to view the caller’s name on the watch.